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Terms and Conditions

Effective Date: updated September 2024

Welcome to Baker’s Burgers, Inc. (“Baker’s Drive Thru”, “we”, “us”, or “our”). By accessing or using our website, services, or participating in our rewards program, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Company Overview

Baker’s Drive Thru is a family-owned and operated business located in the Riverside and San Bernardino counties, California. Since our inception, we have remained dedicated to providing high-quality fast food to our customers. We operate 38 locations and are committed to serving our local communities. As a 100% locally owned business, we maintain full ownership and control over all our locations, with no franchise operations.

2. Adherence to Local Laws and Regulations

As a business operating in Riverside and San Bernardino Counties, California, Baker’s Drive Thru adheres strictly to all relevant local, state, and federal laws and regulations. This includes, but is not limited to, health and safety regulations, consumer protection laws, and employment laws. By accessing our website or using our services, you agree to comply with these laws and regulations.

3. California Consumer Privacy Act (CCPA) Compliance

• Baker’s Drive Thru is committed to protecting the privacy rights of our customers, especially those who reside in California. In compliance with the California Consumer Privacy Act (CCPA), we provide the following rights to California residents:
• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell. Baker’s Drive Thru does not sell personal information.
• Right to Delete: You may request the deletion of personal information that we have collected from you, subject to certain exceptions as permitted by law.
• Right to Opt-Out: Although Baker’s Drive Thru does not sell your personal information, you have the right to opt-out of any future sales of your personal information should our practices change.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA. This means we will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of goods or services as a result of your exercising these rights.

For more detailed information on our data collection practices and your rights under the CCPA, please refer to our [Privacy Policy].

4. Rewards Program

Baker’s Drive Thru offers a rewards program designed to reward our loyal customers. By enrolling in our rewards program, you agree to the following terms and conditions:

• Eligibility: The rewards program is open to individuals who are at least 13 years old. Participants who are minors must obtain parental or guardian consent to enroll in the program.
• Enrolment: To join our rewards program, you must provide accurate and complete information, including a valid email address and phone number for communication purposes.
• Points Accumulation: Members earn points for every dollar spent at any of our 38 Baker’s Drive Thru locations. Points are credited to your rewards account and may be redeemed in accordance with our rewards program guidelines. Points have no cash value and are non-transferable.
• Redemption: Points can be redeemed for eligible rewards as outlined in our rewards program catalog. Rewards may vary and are subject to availability. We reserve the right to change the rewards offerings and redemption requirements at any time.
• Communication: By participating in the rewards program, you agree to receive communications from Baker’s Drive Thru via email and SMS. These communications may include, but are not limited to, account updates, points balance, promotional offers, and program changes. You may opt out of these communications at any time by following the unsubscribe instructions provided in the messages.
• Program Modification and Termination: Baker’s Drive Thru reserves the right to modify, suspend, or terminate the rewards program at any time, with or without notice. Any misuse of the program, including fraudulent activity, may result in the forfeiture of points and the termination of your membership.

5. Website Use and Content

• Intellectual Property: All content on our website, including text, graphics, logos, images, videos, software, and other materials, is the property of Baker’s Drive Thru and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
• User Conduct: By accessing our website, you agree not to engage in any activity that is unlawful, harmful, or disruptive to the operation of our website. This includes, but is not limited to, hacking, spamming, transmitting malware, or attempting to gain unauthorized access to our systems.
• Third-Party Links: Our website may contain links to third-party websites for your convenience. Baker’s Drive Thru is not responsible for the content or practices of any third-party websites. Accessing these links is at your own risk, and you should review the terms and privacy policies of any third-party sites you visit.

6. Disclaimer of Warranties

Baker’s Drive Thru provides its website and services “as is” and “as available,” without any warranties of any kind, whether express or implied. We do not guarantee that our website or services will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of our website and services is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, Baker’s Drive Thru shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, services, or rewards program. This includes, but is not limited to, damages for loss of data, revenue, or profits, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Baker’s Drive Thru, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of our website, services, or rewards program.

9. Modifications to Terms and Conditions

Baker’s Drive Thru reserves the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website, services, or participation in our rewards program following the posting of changes constitutes your acceptance of the revised terms.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under or related to these terms shall be resolved exclusively in the state or federal courts located in California. By using our website or services, you consent to the jurisdiction of these courts and waive any objections to venue.

11. Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed severed from these terms to the extent necessary to comply with applicable law, and the remainder shall remain enforceable.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Baker’s Drive Thru with respect to your use of our website, services, and rewards program. They supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Baker’s Drive Thru.

13. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

• Email: bakers@bakerstk.com
• Phone: 909-884-5233
• Address: 4210 Riverwalk Pkwy, Suite 120, Riverside, CA 92505

We are here to assist you and ensure your experience with Baker’s Drive Thru is a positive one.