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Baker's Burgers, Inc.

Privacy Statement

Effective Date: September 2024

Baker’s Burgers, Inc. (“Baker’s Drive Thru,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing our website, using our services, or participating in our rewards program, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information:

  • Contact Information: Includes your name, email address, phone number, and physical address.
  • Demographic Information: Includes age, gender, and other details you voluntarily provide.
  • Account Information: Includes information related to your account with Baker’s Drive Thru, including login credentials.
  • Payment Information: Includes credit card details and billing information, although this is handled through a secure third-party payment processor and not stored on our servers.

b. Non-Personal Information:

  • Usage Data: Includes information about how you interact with our website, such as your IP address, browser type, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and store certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: We use your information to process your orders, manage your rewards account, and provide customer support.
  • To Communicate: We may use your contact information to send you updates, newsletters, promotional offers, and other communications related to our services. You can opt out of these communications at any time.
  • To Improve Our Services: We analyze usage data to understand how our website and services are used, which helps us enhance our offerings.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have specific rights under the CCPA regarding your personal information:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: Although Baker’s Drive Thru does not sell your personal information, you have the right to opt out of any future sales should our practices change.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise your rights under the CCPA, please contact us at bakers@bakerstk.com. We will verify your identity before processing your request.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and marketing support. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Baker’s Drive Thru uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, understand usage patterns, and deliver personalized content.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.
  • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional Cookies: These cookies allow the website to remember choices you make, such as your username and language preferences.
  • Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.
    You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

7. Children’s Privacy

This is a general audience website. However, we do not knowingly collect Personal Information from children younger than 13 years of age (“Child”). Moreover, a Child should not be engaging with the Services without adult supervision. If you are a Child, please do not send any information about yourself to us. If we are notified that a Child has submitted Personal Information to us, we will delete that Child’s Personal Information.
If you are a parent and you believe that your Child’s Personal Information has been collected, please contact us at bakers@bakerstk.com.

8. Your Choices

You have several choices regarding your personal information:

  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or SMS messages from us by following the unsubscribe instructions in those communications. Please note that you may still receive non-promotional emails, such as those related to your account or ongoing business relations.
  • Access and Update Your Information: You can access and update your account information at any time by logging into your account on our website.
  • Delete Your Account: If you wish to delete your account, please contact us at bakers@bakerstk.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Baker’s Drive Thru. If you click on a third-party link, you will be directed to that third party’s site.

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